1. Information about the site

The site is managed by SC BESTDEALACF SRL with headquarters in Constanta, Bd. Al. Lapusneanu. no. 108, Bl. L2, Sc. E, Ap. 94, approx. 1.

Registration number at the Constanta Trade Register: J13/1565/2019, CUI RO40968945

Subscribed and paid-up capital of 200 lei.

The site sells products only on the territory of Romania.

The commercial surcharge applied on this site is between 0 and 2000%.

2. Acceptance of the conditions

Using the electricbestdeal.ro site, logging in and accessing the services offered represents your acceptance of the terms and conditions of confidentiality detailed below, with all the consequences arising from their acceptance.

The user will have permanent access to the Terms and Conditions for using the site to be able to consult them at any time.

If you do not agree with these conditions, we ask you not to use our website.

electricbestdeal.ro reserves the right to update and/or revise the Terms and Conditions at any time without prior notification, that is why we ask you to periodically monitor any changes.

By accepting the Terms and Conditions on this page, you express your consent to receive communications or offers for commercial purposes from SC BESTDEALACF SRL. The personal data provided will be processed according to the personal data processing policy of SC BESTDEALACF SRL.

3. Copyright

The information published on electricbestdeal.ro belongs to the site, therefore, this information cannot be published, transmitted, copied by any method without the prior written consent of the legal representative of the SC BESTDEALACF SRL company that administers the site. Failure to comply with these conditions is punished according to the law in force. Any infringement of copyright can be reported to the email address contact@electricbestdeal.ro

4. Conclusion of the contract

With the registration of an order on the electricbestdeal.ro website, the buyer/client agrees with the method of communication used by the company SC BESTDEALACF SRL – site administrator, respectively by phone or email.

The conclusion of the contract takes place only when the fiscal invoice is issued and not when the order is placed or the automatic confirmation of receipt of this order is issued. The automatic issuance of the confirmation of receipt of the order is NOT equivalent to the conclusion of the contract between the seller and the buyer.

After placing the order, for justified reasons, the seller reserves the right to cancel the order of the consumer/buyer, without prior notification, and he will receive back the money collected by the company SC BESTDEALACF SRL, within 7 days. At the same time, we reserve the right to change the quantity of the products in the order, depending on their availability in stock.

The products can be delivered within 1-15 days, from the moment when all the details of the order have been validated (invoicing data, product availability, delivery address, payment method, payment term), with the possibility of extending this term up to 30 days, according to the law, for justified reasons: legal holidays, Easter and Christmas holidays. Black Friday, pre-order products, imports, etc. All the information/methods used to describe the goods on the website do not represent a contractual obligation on the part of the Seller, they are used exclusively for the purpose of presentation, delivery, stocks, prices. The order processing time is 5 working days.
In the case of parcels refused upon delivery, which were paid with an online card or payment order, the amount related to the order will be returned after the product arrives in our possession but no later than 30 days.
The products are available within the stock limit.

In the case of orders picked up in person (only orders paid, placed online, for which the confirmation code has been received) from order pick-up points, the same terms and conditions apply as in the case of orders delivered by courier. Please check the products upon delivery, and if they show non-conformities, immediately notify the company representative and refuse the order. Products can only be returned by courier to the address indicated on the website in the Return section.

The refund period for the amounts paid for refused/cancelled orders is up to 7 days.

For orders with personal pickup, the reservation period for the products at the order pickup point is 5 days.

Careful! At the order pick-up point, orders cannot be placed and products cannot be tested/viewed.

The cost of transport is borne by the customer, and in case of return, the transport fee paid upon delivery is not refunded.

6. Order cancellation

electricbestdeal.ro (administered by SC BESTDEALACF SRL) does not assume responsibility for printing or display errors regarding prices,

product features or images.

If an order cannot be honored due to such errors, electricbestdeal.ro reserves the right to cancel the respective order without prior notification.

SC BESTDEALACF SRL makes every effort to provide correct information about the price and characteristics of the products. It is possible that some prices are incorrect. In case of registration of an order with a ridiculous price, SC BESTDEALACF SRL has the right to cancel the order of the Buyer.
The seller reserves the right to cancel the order, without any subsequent obligation of either party to the other or without any party being able to claim damages to the other, in the following situations, and not only:

the prices displayed on the electricbestdeal.ro website are the result of a material error;

the ordered product/products are no longer in stock;

the transaction was not accepted by the bank issuing the Buyer’s card;

the data provided by the Client/Buyer on the website are incomplete and/or incorrect;

8. Litigation

Any disputes related to the execution of the contract will be resolved between the seller and the consumer/client amicably, otherwise, the parties may address the competent court at the headquarters of the merchant/seller SC BESTDEALACF SRL.

9. Data protection

According to the requirements of Law no. 677/2001 for the protection of individuals regarding the processing of personal data and the free circulation of these data, amended and supplemented and of Law no. 506/2004 regarding the processing of personal data and the protection of private life in the electronic communications sector, our website managed by SC BESTDEALACF SRL, has the obligation to administer in safe conditions and only for the specified purposes, the personal data you provide us about you, a member of your family or another person. The purpose of data collection is to use them for invoicing the ordered products.

The recorded information is intended for use by the operator for the purpose of delivering the products and is communicated only by you. According to Law no. 677/2001, you benefit from the right of access, intervention on the data, the right not to be subject to an individual decision and the right to go to court. At the same time, you have the right to object to the processing of personal data concerning you and to request the deletion of the data. If some of the data about you is incorrect, please inform us as soon as possible.

To exercise these rights, you can contact the electricbestdeal.ro Data Protection Officer at any time by sending your request through any of the following methods:

by e-mail to the address: contact@electricbestdeal.ro

Also, your right to go to justice is recognized.

You can consult our policy related to the processing of personal data here.

10. This site uses cookies

This site uses cookies. By accepting these terms and conditions, you express your consent to the use of cookies according to Regulation (EU) 2016/679. You can consult the Cookie Policy here.

Payment methods:

cash;

with the online card;

Delivery methods:

own couriers constantly;

Sameday 2H courier

personal pick-up – parcel pick-up point (only paid orders)

Delivery time:

The delivery terms displayed on the website are indicative and apply only to confirmed orders, unless another term has been agreed with the customer.

About payments by Avantaj card

The online payment system is developed by Netopia Payments and involves making payments through cards in a secure environment. Online payments made on our website benefit from the security protocol.

3D Secure means a new global approach to the authentication of buyers and sellers in secure transactions on the Internet. This security measure involves redirecting the user when making the payment to a secure page where the registration of each cardholder is done by assigning an authorization code for each online transaction. Cards accepted for payment are those issued under the logos VISA (Classic and Electron) and MASTERCARD (including Maestro, if they have a CVV/CV2 code).

In order to complete the transaction in optimal conditions, you will have to provide:

Name of the cardholder

Card code (the 4 groups of digits mentioned on the front of the card, without spaces)

Card expiration date

CVV code (the last three digits on the back of the card written on the signature strip)

The transactions will be carried out in lei, regardless of your card, under the conditions agreed with the Bank issuing your card. For carrying out the transaction on our website, no additional commission is charged. Card data processing is done exclusively on Netopia Payments servers. Our website does not

bid and does not store any details related to your card.

Depending on availability, the products can be:

In stock – We have more than 3 pieces in stock.

Limited stock – We have less than 3 pieces in stock.

To order – The product is not available in our warehouse and for the moment we have no information about its availability in the supplier’s stock. But, if you register an order for a product that has “to order” in its right, one of our sales consultants will check the availability of the product in the supplier’s stock and will contact you to let you know when we will deliver the product.

Pre-order – The product is not available in our warehouse or in the supplier’s stock. But, if you register an order for a product that has “Pre-order” on its right, one of our sales consultants will check the supplier’s supply period and contact you to let you know when it can be delivered.

Out of stock – The product is no longer available in our warehouse.

Stock: ask – The supplier does not provide us with stock information, a manual check will be made to find out the availability of the product.

Currently unavailable – currently we cannot purchase the product because it is not in the supplier’s stock.

Recommended – represents our recommendation for the products with the best price-quality ratio among the products sold by us in this category.

Promo – the product benefits from a price reduction, no other discounts are offered for these products.

New – the product was added to the site in the last 15 days.

Stock liquidation – Products left in stock at a reduced price.

Return products
To return products, please follow the steps below:

1. Read the terms and conditions below in which the products can be returned
2. Complete the return form and wait to be contacted by our colleagues
3. If you have received confirmation that you meet the return conditions, please send the products via a courier company without refund to the address indicated by our colleagues in the answer.
4. Write down the number of the return request (in RT XXXXX form) on the waybill (AWB) and then send us the AWB number and the courier company with which you sent the products here. The parcels that did not pass the number of the return request on AWB, those that we were not notified that they were sent and those with cash on delivery (shipping system according to which the recipient is obliged, upon receipt, to pay the sender the corresponding value) will not be welcome!
5. After the products have reached us and have been checked, you will be contacted regarding the development and completion of this procedure
Terms and conditions

The return of the products is accepted according to the terms and conditions mentioned below and are in accordance with the provisions of the O.U.G. 34/2014 regarding the rights of consumers in contracts concluded with professionals, as well as for the modification and completion of some normative acts.

The products that are the subject of orders placed online can be returned, without citing any reason, within 14 days from the date of their receipt; before the expiry of the withdrawal period, the consumer has the right to withdraw from this contract, without having to justify the withdrawal decision and without incurring other costs than those provided for in art. 13 paragraph (3) and art. 14 of O.U.G No. 34/2014, within 14 calendar days starting from the day on which he takes physical possession of the product.

In the case of legal entities (they do not have the status of a consumer), we reserve the right to accept the return of the products and the establishment of their consideration as a freight advance for future orders or not to comply with the return request.

Return costs are borne by the consumer.

The cost of transport is borne by the customer, and in case of return, the transport fee paid upon delivery is not refunded. Considering the provisions of the updated law 249/2015, to fulfill the objectives of art. 14 products are returned only in the original packaging.

The returned product must be in the same condition in which it was delivered;

The consumer is only responsible for the decrease in the value of the products resulting from their handling, different from what is necessary to determine their nature, characteristics and functioning, according to art. 14, para. 3 of GEO 34/2014.

The Seller will reimburse the product’s value within a maximum of 14 (fourteen) calendar days from the date of informing electricbestdeal.ro by the Consumer about his decision to withdraw from the contract and accept the return. electricbestdeal.ro will be able to postpone the reimbursement of the product value until the receipt of the sold product or until receipt of proof that it has been shipped, in the event that electricbestdeal.ro has not offered to recover the product itself (the date will be taken when

the most recent). The amount of money related to the returned products will be returned after the verification of the products after the mutual agreement of the method of return or according to the legal procedures.

Exceptions:

The exceptions regarding the right of return (their return is not accepted) are listed by way of example, without limiting ourselves to the following:

The product does not have the original packaging
Products that show signs of use
To remember!
In cases where the returned products are damaged or incomplete, show signs of wear, scratches, bumps, shocks, missing accessories, we reserve the right to refuse the return.

We also reserve the right to refuse to accept the return in case of abuse (repeated returns).

The amount related to the return is reimbursed in a valid bank account (in lei) opened in the name of the invoice holder.

Please check the physical integrity of the parcels when you receive them from Sameday courier, in the presence of the courier, and ask for a damage report to be drawn up if the products show signs of damage. Any subsequent complaint will not be considered.

The modification of the invoicing data from the natural person to the legal person can be requested within a maximum of 48 hours after taking possession of the products. The settlement term is up to 30 working days. Only invoices that have a receipt issued by the courier company for the legal entity can be modified. The invoices issued at the showroom do not change.

If the products to be returned were accompanied by possible bonuses, they must also be returned. If you bought several products of the same kind and want to return them all, make sure that only one has been unsealed. The return of the other products is accepted only if they are sealed.

The return of products that have active accounts/passwords set by the customer will not be accepted.

For any notices and complaints, please access the contact page.

Complaints
We pay attention to your opinion and questions and try to be as fast as possible in terms of processing the requests we receive.

If you have a problem with an order, with a product, with the documents (warranty, invoice, etc.), you can write to us here.

The maximum response time for a complaint is 48 hours. Complaints can ONLY be submitted ONLINE.

How do I order?
ONLINE orders have PRIORITY and guarantee the correct receipt of billing and delivery data.